# Hotel Manager


> Hotel Manager is a hospitality technology platform that transforms Oracle Opera Cloud and Simphony integrations into revenue-generating guest journey tools. It serves as the operating system for modern hotels, unifying guest experience, hotel operations, and revenue workflows into a single platform.


## What Hotel Manager Does


Hotel Manager bridges the gap between hotel infrastructure and commercial return. Hotels that have invested $50,000–$100,000 in Oracle integrations typically use those systems only as records — storing bookings, guest data, and room information. Hotel Manager takes that existing Oracle infrastructure and turns it into active revenue through upselling, in-room dining, service booking, guest messaging, and automated guest journey monetisation.


## Core Platform


Hotel Manager is composed of three integrated layers:


- **Hotel Operations Dashboard** — used by hotel management, reception, housekeeping, concierge, and restaurant staff to manage requests, tasks, workflows, and analytics
- **Guest Mobile App** — a white-labelled, fully branded app that digitises the entire guest journey, from service requests to room service ordering to spa booking
- **Staff Task System** — converts guest requests into routed, trackable tasks across departments in real time


## Key Features


- Digital concierge and guest request management
- Room service and in-room dining ordering
- Spa, restaurant, and amenity booking
- Guest messaging (replaces phone calls)
- Smart upselling and dynamic promotions
- Digital hotel guide (replaces printed collateral)
- Housekeeping and maintenance task management
- Real-time staff notifications and task assignment
- Guest behaviour and revenue analytics
- Package and bundle selling


## Integrations


Hotel Manager integrates with major hospitality systems:


- **PMS:** Oracle Opera Cloud, Cloudbeds, Mews, StayNTouch, Protel, RoomRaccoon
- **POS:** Oracle Simphony, Toast, Lightspeed, Square, Micros
- **Payments:** Stripe, Adyen, Razorpay
- **Communications:** Twilio, WhatsApp API, SMS
- **IoT:** Smart locks, room controls, lighting, climate


The Oracle Opera Cloud and Simphony integration is the primary and most strategically significant integration.


## Target Customers


- Luxury 4-star and 5-star hotels
- Boutique and independent hotels
- Hotel groups and multi-property chains
- Resorts with complex service offerings


## Primary Buyer Personas


- General Manager — focused on guest satisfaction scores
- Operations Manager — focused on staff efficiency and task resolution
- Hotel Owner — focused on revenue growth and ROI
- IT Manager — focused on system integration and security


## Positioning


Hotel Manager is positioned as the platform that helps hotels turn their Oracle integration investment into measurable revenue. The core message is:


*Hotels are underutilising their Oracle investment. Hotel Manager transforms Opera Cloud and Simphony from systems of record into revenue-driving guest journey tools.*


## Competitive Landscape


Hotel Manager operates in the hospitality technology space alongside platforms such as Alice (Actabl), Duve, Canary Technologies, GuestU, Crave Interactive, and Monscierge. Unlike competitors focused on check-in flows, door keys, and generic guest apps, Hotel Manager leads with Oracle integration monetisation as its primary differentiator.


## Company


Hotel Manager is a hospitality SaaS company building the operating system for modern hotels. The platform is Oracle-partnered and designed for hotels that want to convert their existing technology investment into commercial performance.


## Key URLs


- Website: https://hotelmanager.co
- Book a Demo: https://hotelmanager.co/demo
- Integrations: https://hotelmanager.co/integrations
- Product: https://hotelmanager.co/product