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A digital guest app is a mobile-optimised platform that allows hotel guests to manage their entire guest journey, from pre-arrival through to post-departure, allowing guests to access everything your hotel has to offer from their own devices, provided unparalleled convenience, comfort and accessibility.

Hotel Managers guest app provides convenience, personalisation, and faster service delivery. It eliminates waiting times, reduces the need for in-person interactions, and allows guests to access everything they need on demand.

Hotel Manager's guest app is a PWA (Progressive web app), meaning guests can access it without downloading anything but still retain the full function as a native app would - just a scan of a QR code, booking link or WiFi activation and guests will be able to effortlessly use the app from any device, mobile, tablet or laptop.

Absolutely. Hotel Manager offers a fully white-labeled app to ensure your hotel's branding reflects accurately - colours, logo, tone of voice, and unique offerings are all customisable to ensure an experience that aligns exactly as you want it to.

Setup takes on average 4 weeks to fully roll out within the property with full onboarding support and training from our implementation team.

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Using our guest app features, you can surface upsell opportunities at the right moment, encourage in-room and on-premise ordering, promote experiences, and drive operational efficiency - all of which contribute to higher spend per guest.