Hotel Manager

The guest experience platform that connects every touchpoint

Elevate every stay. Empower your team.
Turn guest journeys into measurable revenue

3

9

2

6

2

2

7

2

1

6

%

Increase in guest spend

5

9

2

7

2

-6

7

-6

2

4

x

More F&B orders

3

9

3

6

3

0

7

0

1

6

%

increase in upsells

AJ Hashim
Founder & CEO
Meet With AJ
Martha Blum
Managing Director
Meet With Martha
Gok Kannan
Co-Founder
Meet with Gok
Lucy Currie
Business Development
Meet With Lucy

Why Leading Hotels Choose Hotel Manager

Hotel Manager gives your guests freedom and your team focus. From pre-arrival to post-departure, every interaction becomes seamless, every request manageable, and every opportunity to increase revenue is captured.

Effortless arrivals, everytime

Guests skip queues with digital registration and preferences collected before their arrival

Revenue built into the journey

Upsells, upgrades, promotions and F&B orders intuitively woven into natural guest touchpoints

Outstanding service delivery

Requests and messages sync instantly across departments - fewer calls, faster delivery

Insights you can act on

Track guest spend, engagement, feedback and guest satisfaction all in real time

Frequently Asked Questions

What is a digital guest app for hotels?

A digital guest app is a mobile-optimised platform that allows hotel guests to manage their entire guest journey, from pre-arrival through to post-departure, allowing guests to access everything your hotel has to offer from their own devices, provided unparalleled convenience, comfort and accessibility.

How does a guest app improve the guest experience?

Hotel Managers guest app provides convenience, personalisation, and faster service delivery. It eliminates waiting times, reduces the need for in-person interactions, and allows guests to access everything they need on demand.

Is the guest app downloadable or web-based?

Hotel Manager's guest app is a PWA (Progressive web app), meaning guests can access it without downloading anything but still retain the full function as a native app would - just a scan of a QR code, booking link or WiFi activation and guests will be able to effortlessly use the app from any device, mobile, tablet or laptop.

Can the app be customised to match our hotel brand?

Absolutely. Hotel Manager offers a fully white-labeled app to ensure your hotel's branding reflects accurately - colours, logo, tone of voice, and unique offerings are all customisable to ensure an experience that aligns exactly as you want it to.

Is the app integrated with PMS or POS systems?

Setup takes on average 4 weeks to fully roll out within the property with full onboarding support and training from our implementation team.

How does the guest app increase hotel revenue?

Using our guest app features, you can surface upsell opportunities at the right moment, encourage in-room and on-premise ordering, promote experiences, and drive operational efficiency - all of which contribute to higher spend per guest.