Communication that feels
effortless for guests

Communication that feels effortless for guests

Dining never felt so good.

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Book A Demo

Real-time messaging that elevates responsiveness

Guests receive immediate answers to any requests - from extra towels to maintenance issues - and staff can reply instantly from the dashboard, reducing delays and improving satisfaction across every stay.

Guests receive immediate answers to any requests - from extra towels to maintenance issues - and staff can reply instantly from the dashboard, reducing delays and improving satisfaction across every stay.

Instant chat with read indicators

Unified inbox across all departments

Mobile-friendly for staff on the move

Real-time messaging that elevates responsiveness

Guests receive immediate answers to any requests - from extra towels to maintenance issues - and staff can reply instantly from the dashboard, reducing delays and improving satisfaction across every stay.

Instant chat with read indicators

Unified inbox across all departments

Mobile-friendly for staff on the move

Categorised & routed requests that keep operations organised

Every conversation is tagged and colour-coded, helping teams identify request type and urgency at a glance. No calls, no miscommunication, no lost notes - just clean, logged workflows.

Every conversation is tagged and colour-coded, helping teams identify request type and urgency at a glance. No calls, no miscommunication, no lost notes - just clean, logged workflows.

Filters to track active, pending, and resolved chats

Colour-coded tags for quick identification

Categorised & routed requests that keep operations organised

Every conversation is tagged and colour-coded, helping teams identify request type and urgency at a glance. No calls, no miscommunication, no lost notes - just clean, logged workflows.

Filters to track active, pending, and resolved chats

Colour-coded tags for quick identification

Guest context & proactive service through Opera Cloud integration

All guest profiles are synced with Opera cloud, giving staff complete visibility of the guest’s stay, preferences and history. Teams can also reach out proactively to confirm details or follow up - enhancing service without phone calls.

All guest profiles are synced with Opera cloud, giving staff complete visibility of the guest’s stay, preferences and history. Teams can also reach out proactively to confirm details or follow up - enhancing service without phone calls.

All guest profiles are synced with Opera cloud, giving staff complete visibility of the guest’s stay, preferences and history. Teams can also reach out proactively to confirm details or follow up - enhancing service without phone calls.

PMS-synced guest details and room information

Full conversation history attached to guest profile

Staff-initiated messaging for confirmations, updates, or offers

Notes shared across departments for consistent service

Explore Hotel Manager Products

See how other products combine with Order & Pay to drive revenue, efficiency, and a seamless digital guest experience.

Curious? We’ve got you
covered

Curious? We’ve got you covered

Do guests need to download an app?

What revenue does Hotel Manager help generate?

How does this work for staff and operations?

Does Hotel Manager integrate with Opera Cloud and Simphony?

How does Hotel Manager support guest channels - and is it a CDP?

It's time for a change

Schedule your personalised demo today and see Hotel Manager in action

Book Demo

It's time for a change

Schedule your personalised demo today and see Hotel Manager in action

Book Demo

It's time for a change

Schedule your personalised demo today and see Hotel Manager in action

Book Demo